Today’s procurement technology is a complete failure. Business users hate it, procurement users loathe it, and even the technology vendors treat procurement functions as second-class citizens. In fact, after nearly 20 years of technology deployment, most organizations still struggle to get a comprehensive view of their spend. The systems are rigid, complicated, and only solve a fraction of procurement’s needs.
And yet, we stand here at the start of a new decade, one punctuated by immense digital disruption. Spurred by massive investment, innovation, and strategic imperatives, the procurement function is rapidly becoming a digital first function. In short, the digital procurement future has arrived.
No hype, no buzzwords, no delusionary visions of the future. This session will explain how to do digital procurement. Specifically, what is digital procurement, why it is so impactful, and how to build the roadmap and business case for change. The era of excuses is over, it’s the time to start the journey.
Eloise is a digital futurist with nearly two decades of experience working with procurement organizations to architect, design, and adopt digital technologies. Her work is geared toward disrupting subpar technology adoption and building future strategies through advanced partnerships with start-ups and emerging technology solution providers. She is an Inaugural member of ISM’s Thought Leadership Council and frequent writer and presenter about digital procurement.